Great place, very helpful.
Even when it's busy as hell, people always clear out at a rate that lets you grab a table by the time your food's ready. The cashiers are super friendly, quick, and nice. Everyone's always working, clearing tables, mopping, holding doors, wiping things down. I love this place.
Also, for vegetarians, get the Animal style Grilled Cheese. I used to think that the only thing I missed about meat-eating was In n Out burgers -- now I have no excuse. This place is bomb-diggity.
P.S. Milkshakes. Get one.