I have been to this location numerous times since it opened in Downtown Summerlin. I have always had excellent service and walked away with an enjoyable dessert. CREAM offers numerous ice-cream flavors and a variety of freshly baked cookies that you can put your choice of ice-cream between. My favorite ice-cream and cookie combination is the salted caramel and the peanut butter cookies.
I seldom visit CREAM without having to wait in a long line that wraps around the building outside. In the spring, the line did not scare me away. I won't, however, wait in a line outside in the summer heat.
The store has some seating inside, and they have a clean restroom. They offer a reward system for frequent visitors, and they do offer check-in deals for Yelpers! So, check-in when you arrive.