This place used to be 5 stars to me. I used to come here in 2008 when I lived in Scottsdale. Having just moved to Mesa with no laundry machines in my house I decided to come back. Maybe today was an off day. It seemed as if every machine was out of order or had an order ticket on it. There weren't many people in there but one person had to wait for a washer to be available. I understand that they also wash people's clothes for them but you would think they would have a handful of machines set aside for the business to use. I'll give it one more chance because I had such good experiences before. Hopefully they won't let me down