Service is a bit slow, but they have good food. The nasi goreng was a massive portion, the rice had lots of flavour and yes it's spicy! The spaghetti with bolognese sauce was well done - the bolognese sauce was not oily but had lots of meat and cheese. We used a promotion providing a free sizzling pork hock for purchases over $45 and it was good - very soft and tender and the gravy was good too. We also ordered a french toast dessert which was great - deep fried cubes of bread - crunchy on the outside, soft and warm on the inside and drizzled with condensed milk with a nicely presented butter flower.
I found the soup to be watery. The hot milo was good. It gets pretty loud in the restaurant and they seem to be quite busy.
They use Vicinity Rewards and their rewards rate is about 10% (on paper) but in practice, I think there is some sort of tiered system meaning you get less than what you paid. If you have an unbranded card, they will stick a Kiko Cafe sticker on it (which I didn't like).
They have free WiFi, no password necessary.