I came right at 8 and did not have to wait long! I came to change my name to my married name. And Allyssa was helping me very nice but still managed to misspell my name! I was almost out the door before I noticed. When I came back she said 'that's why you should double check it'. Ummm you have my marriage license with my name right there can you not enter it correctly? Oh and no apology necessary. Sit there and double check everything they do because they certainly have no standard