Went there on a First Friday, early enough that we didn't wait for a table. Server was fairly prompt in getting our drink orders. There was some confusion about an appetizer being available or not (it was but another server told us it wasn't...lol). Placed our order, (Preztel dog and Mac Daddy bowl w/ Beef and beans) the scotch eggs were pretty good, not the best I've ever had, will have to come in and try them when they're fresher. Entree's came out, one was spot on and correct, mine had to be returned to the kitchen as it was incorrect. When it arrived, it was correct and very tasty. The restaurant went above and beyond, imo, to ensure that we were pleased with our meal.
It being a First Friday downtown would be why I expect the service was somewhat slow, they may have been understaffed or just swamped. Server was very nice and I look forward to going back again. The food receives a 3.5-4 stars... the service and attitude.. 5 Stars all the way!