I love this place but the first time I went my experience was HORRIBLE! The kids pizza took 1 hour, the food was cold my order was wrong twice and the manager had the nerve to think I was going to pay for food I didn't get to eat. This experience was when they first opened. Glad I went back because I had twins for waiters and they were awesome! Totally changed my view of Spinatos. The chicken Marsala is great, bread sticks are the best and the atmosphere is hip and trendy.