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| - UPDATE: We went back here after a week, much better experience, no soup spilled and they had beer! The manager (Wayne) remembered me from the previous visit and asked about the soup, so that was a good start. I had the Jerk grilled cheese this time, it was advertised as spicy, so I was a little worried, but there wasn't much heat to it at all. I didn't like the fact that the pork was hot and the pineapple was cold. It would have made a huge difference if they heated up the pineapple prior to putting it on the sandwich, but it was good. Big beer selection, good food and good service. The below review was from my first trip, read if you dare!
Don't cry over spilled soup?
We went out to this new location in Market Square on the day that they opened around 11:30. Immediate disappointment ensued when they weren't able to sell alcohol yet (we were told they would have their liquor license straightened out by 4 for happy hour). We don't need alcohol to have a good time, but they had the 36 draft system right in front of us, so it was just a big tease!
Anyway, the menu had some very interesting names on it for the grilled cheese sandwiches. I went with the smack yo mama, a grilled cheese with caribbean chicken and jack cheese. After waiting a little while, the food arrived....but as it arrived, the server spilled a whole cup of their tomato soup all over my jeans/shoes. Their serving plates were just wooden rectangles with handles - no lips or indentations for the soup or chip cups to stay on the board - I don't blame the server, I blame the one who settled on these as a good idea to serve hot soup on. I was less than amused, but the manager came over and said he would comp my meal - which ended up being fine since the soup came out!
What gets better (or worse) - the one bartender poured a bottled beer (Evil Genius - Evil Eye PA) into a glass, gave it to the manager who served it to a gentleman at a different table. I asked if we were able to purchase bottles, was told no, then asked why they served a bottle him. They told me the bottle was for the cook to make their beer cheese out of. We could clearly see the gentleman at the table drinking the beer and the bartender denied ever opening it. Don't know why he could have one but nobody else could, but it doesn't look good as a business for you to do that in front of customers and it's even worse if it's illegal for you to do that.
Long story short - this was just not a good lunch, the service was great from the bartender and I do feel bad for the server, but it was just not a good experience. Maybe give this place some time for them to sort out the kinks and I'll edit this review.
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