Have to agree that the service here rubs you the wrong way. No, it's not about tiny slights or random slips in this case, just being treated rudely and ignored when you're standing at the counter. It's not as if they are actively awful; but as the two star rating goes : I've experienced better. The drinks here are also not anything special, I didn't find the coffee to be tasty and actually kind of tasted burnt. The baked good that I had felt stale.. while it's not the worst, honestly, but I just expected more from the place based on the selection of awesome coffee paraphernalia and general eco-friendly vibe. I also find it tends to be loud here and not cohesive to getting work done.
I also feel uncomfortable regarding their profits going to climate change denial, to each their own, but for a company that wants to be seen as eco-friendly, this baffles me some.