South end grind is kind of a joke. I mobile ordered with Cloosiv (shoutout) and that was easy. I had a free drink (thank god) - so I used that. I ordered a cold brew with ice ($.50) and caramel (another $.50). I got to the store and the barista seemed like he was working his first day on the job. He was taking his sweet time before he let me know that the cold brew was self serve and handed me a cup. He was trying to figure out how to make the caramel "mixable" for my coffee and ended up diluting it with hot water. ? all in all between paying extra for ice and the barista not knowing how to add syrup, along with the fact that my coffee was $5 for a 12oz (and it wasn't even that great), your money would basically be better spent next door at the cider place or across the street at QT for a tall boy.