The quality of the service hasn't changed much since the last time I was at Saigon Star - probably because the same servers as last time are still working here! We came in during lunch on a Saturday afternoon and the restaurant was quite full. The restaurant was understaffed and as such, we weren't given the best service. Service was overall, non-existent. We were put in a corner where the sun kept beating down on us. We asked to change tables because of this but we were told to simply pull the shades down - fine, it helped, but we still felt hot af because we still felt the heat from the sun. They could have also agreed to have moved us to another table too rather than ignoring our request. We weren't served tea when we sat down. It took a while for us to finally get our orders in. We weren't given the customary side plate of raw bean sprouts and lime when we got our pho bowls. It also took a while for us to pay our bill because none of the servers bothered to look for us until my dad finally had to get up from the table and ask for the bill. As for food, the food itself was good. Wasn't spectacular but good nonetheless. The curry chicken pho that I had didn't have as much chicken as I would like and the broth was kind of watery but overall, it was okay. Would I come back again? Maybe. Perhaps when it's less busy.