It is hard not to be really angry when a dry cleaning company ruins something you paid $250 for, in this case a 100% cotton quilted comforter. The care instruction tag was still on the comforter, and the owner claimed she read the tag and cold water washed in a light Woolite wash. The once white background is now pale green. A couple of the seams were ripped open. The cotton batting inside is now big lumps. There were a couple stains where my cat had vomited, and where the woman cleaned those stains, the background is still white, so why is the rest of the background green? No one called me before the comforter was washed to warn me this could happen and give me the option not to have it cleaned. No one called me after they ruined it to tell me. When I picked it up, no one admitted they ruined it. I noticed right away, and the counter girl went and got the owner. She gave excuse after excuse, but I just don't believe her. I had to force her to write down how she cleaned the comforter so I can pursue this with the manufacturer. There was no offer made to compensate me for the ruined comforter.