Drove here across town and then I am told I have to have ID for them to see my daughter. Do not go here. I should have known from when I spoke and the lady wouldn't schedule me an appointment without the insurance information. Then she told me she can't look it up....she's the only person who can't. I have given my first and last, and SSN and any place I have been to has been able to pull up my insurance information.
I found my ID in the car, called them and asked if ID would be enough, was told yes, and that they won't need physical insurance, then when I went back in she kept asking for the physical copy of the insurance ID. I told her she needs to figure it out because I am not driving across town to get the insurance for her. Finally she asked if we can have a picture emailed. Done.
My husband sent the picture to me and I emailed them. Feels like you have to yell and scream for them to help you.
Also last I checked random strangers do not bring children into dentist office to have their teeth looked at.
Rude and unprofessional.
I wish I had read the reviews before coming here. I am getting her visit here today but finding a different one for her next visit.
I would like to point out that the dental assistant and the dentist are amazing.
But the front staff is a complete turn off and that is why I won't be returning.