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  • I have always utilized Yelp mainly for restaurants and nightlife but I am compelled to take the next step and write a review because of such a good experience I have had recently with Healthy Outlook. From the first instance of trying to book my appt on Zoc Doc to the conversations with the receptionists as well as the Nurses (prior to Dr. interactions) the experience was seamless. The office is very well staffed and the wait for the over 6 times I have visited the office in the last 2 years has been 5 minutes at most. That is unusual this day in age. The front desk greeter was so friendly and clear about next steps. When Zoc Doc was unable to book my appt, i received an immediate call from the doctor's office explaining why. (Over 40 now so a special time frame is needed that that Zoc Doc does not have programmed in.) I receive my very prompt appointment reminder call which is helpful and in one situation I needed to cancel at the last minute and was not charged a fee because I was an existing patient. Both Dr.'s Cohen and Tymczyna are extremely knowledgeable and efficient. They do not rush the appt. but rather, they take the time to get to know the patient and take not just medical history but also family history very seriously. (social aspect-not medical.) The nurse has come in promptly to draw blood and within a couple minutes the Doctor knocked on the door and was ready to see me. VERY LITTLE WAIT. These folks run a very efficient practice and most importantly, they are ALL client friendly and they value the clients they have. I might be one of the lucky few who has had the opportunity to see both Doctors in the past and will echo this sentiment for both. Thank you Healthy Outlook for making my experience successful. It is never easy to go into the Doctor and your demeanor and rapport, not to mention professionalism, was second to none.
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