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| - Two years later, the same concerns. I tried to order yesterday, as I was CRAVING some chicken katsu. I called, was asked if I could hold for a moment. Sure, I can wait.
I can year as the cashier takes a customer's order, then another, then another, then ANOTHER. Then, picks up the phone and hangs it up.
If they didn't want to take my order, they could have easily just said, "We don't want your money," or hung up on me straight away.
Looks like I will be going to the other locations to satisfy my cravings, I'm too tired of being hung up on, being on hold long enough to drive to the location, wait in line, then give my order, or get back to work and having them forget to put in the sauce for my Chicken Katsu.
No more disappointments from Aloha Kitchen on Decatur. You all should get some customer service training, or just keep doing what you're doing & hope your customers can forgive the inability to do what restaurants are supposed to do.
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