Scarborough store: today I visited the Scarborough store enticed to shop in person by a 30% off sale. I didn't have time to have the item shipped by buying online. Only when I get to the store, the same day it was on sale online, the item rings in at full price. When questioned this practice as I was shocked & have never seen price discrepancies other than "online only sale OR in store only sale" which this wasn't, the sales associates doubled down and said this is normal practice. To have more enticing prices online to drive business there and out of stores. So I call customer service after walking out to my car. Only to be told by customer service that online prices and in store prices are identical. So which is it Addition Elle? I've been shopping with you since 1999, but today was the pinnacle of speaking out of both sides of your mouth. I know Scarborough is a profitable location for you but your sale associates at that location are awful malcontents. So I left with nothing, you lost a sale.