I've stopped here several times to purchase the truffles as gifts and for my own enjoyment. The selection of flavors was amazing, the presentation was beautiful, and the taste was divine. I've read some of the prior posts about poor customer service. This isn't Acme it's a specialty business. They are professionals. They may not fawn over you but the workers have always been polite and forthright in my interactions with them. If you want someone to offer a saccharin smile go to Malley's. If you want exceptional chocolate and cupcakes that are out of this world go to Bittersweet's.