I like the service here a lot. I like the wines. But I just don't have a lot of affection for the food. On my second visit here I found little redemption. The pizzas here are tough, floury crusts with no chew or crunch. We had the fungi pizza and we both found it incredibly bland. In fact, most everything was under seasoned. The rice balls were a bit on the cardboard side with a flat tomato sauce. Rigatoni bolognese was extremely dry and although the pasta was al dente , it seemed far too starchy and needed a good dousing of the chili oil they brought. I like the chili oil very much.
Also, no Italian woukd put a burger on the menu. I feel like the salads with pick your own protein are pandering to the downtown crowd to have dietary restrictions but are too lazy or privileged to toss up some greens and cook a chicken breast for dinner. Sadly, this model could be why they are so busy.
I've tried to like this place, but in my opinion the food is not very good. I didn't hate anything, but nothing had flavour, personality or any Italian flair.