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  • When going to any restaurant, I walk in the door knowing the tip will start out at 20%. My tip is always based on the service, not the quality if the food or the wait time to get the food. I began to decrease the tip amount when the service begins to fall below normal "good" service. My daughter, her boyfriend, and I visited Joe's Crab Shack on 9/18, arriving at 11:00 am. Since it had just opened, there were very few customers in the restaurant. Our server, a young man, came over quickly to take our drink orders. Although he was not very friendly, he was efficient & brought the drinks in a reasonable length of time. He came back once to refill our drinks. My issue started when we finished our meal. There were still very few customers in the restaurant. We sat for at least 15 minutes trying to get our waiters attention to bring our check. He seemed to avoid looking in our direction. My daughter finally walked over to the hostess to request our waiter be sent to our table. The tip went down, at that point to 15%. When he came with our check, I gave him my credit card & ID. He took everything then began to wait on another table, leaving us waiting for another 5-10 minutes. When he brought the ticket back, although he had my ID, which is female, he handed everything to my daughter's boyfriend. I could understand this if the restaurant was busy but he was working 2 tables. At that point, the tip went down to 12%. The food was good, the service was fair until the end of the meal. I believe in leaving a fair tip and in this case, I think 12% was fair.
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