Never, never it was the first time iv ever been there, and that will be the last. I'm not sure if they know the meaning of "Customer service". OMG they are the true meaning of sharks. They keep pushing I felt like they thought I was just the easiest mark. But little did they know I can hold my own. Needless to say I walked out empty handed, but that was gods way of telling me to go to Friendly Ford that they would take good care of me. They sure did!