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  • Very poor customer service. The women who work there seem to prefer working on their projects than in helping customers. On my most recent trip (and my last) I purchased 7 skeins of yarn and was told they would only wind 5 of them because they didn't want to make other customers wait. I was the only person in the store at that time!! A customer did check out while my yarn was being rolled and they rolled her single skein before completing my order. I didn't mind, but I felt like they then should have rolled all 7 of my skeins. If their policy is in place to prevent customers from waiting and they didn't have a single other customer then it was absurd to me that they simply didn't do all of my skeins. I have been there several times and will now patronize some other local yarn shop rather than return. After all, if all I needed was a skein of yarn, many places to go...clearly I needed assistance and perhaps advice.
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