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| - I might've given 5 stars a year ago. I've been coming here once a week for about 10 years. The service has gone downhill. Tables on the patio are locked together with cables overnight, due to theft, I assume. I "get" why they need to be locked at night. However, when I arrive in the morning, an hour AFTER they've been open, and week after week the tables are STILL not unlocked, and I STILL have to walk over cables to get to the front door, there is a management problem. I'm forced to sit inside, because the patio is unusable. Workers are often stocking the food case at 7 am and I often get, "be with you soon" as they continue to do what seemingly should've been done BEFORE opening. It is a new trend that common maintenance is being done in sight of customers, while customers WAIT, during a busy time of day. I hope management reads this and adjusts the timing of their morning duties, so customer service can become the focus, versus store maintenance.
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