I did not get my stylist's name but she did a great job. I have gotten some bad haircuts from similiar shops so I was skeptical when I first came in. My stylist explained the different hair cut options and the price points. I got the MVP package which included a haircut, shampoo, hot towel for your face, and a quick but enjoyable shoulder massage. The prices were a little higher than I expected, but I was pleased with the results.