After coming to this store on multiple occasions, I will not be returning. It's basically like no one works here unless you want to pay or get a dressing room. Today there were only 2 girls actually working and the remainder of them were standing in a group talking not even bothering to look at the customers let alone ask them if they need help. During the last trip I took here I had to try on something and while my mother was waiting, she and the rest of us customers in the dressing rooms listened to two employees complain over their job and other coworkers and then actually started arguing and cussing at each other. I do believe my mother wrote a formal complaint on the Forever21 website after this happened, but it looks like nothing has really changed.