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| - This past Friday I was ready to head to Texas with my boyfriend for a family gathering. For once, I was ready to go bright and early so that we could make the six-hour drive before the holiday weekend traffic got to be too terrible. My car, unfortunately, had other plans. The battery, which I had purchased less than a month prior, decided it didn't want to work. We suspected it was a bad connection to the terminal but couldn't be sure. Instead of driving to Checker Auto, I decided to take the car a couple blocks away to Virginia Auto. I have a few friends who regularly take their vehicles here for service, so even though I had never utilized their serviced, I felt confident about taking my car in.
At 8am, their small lot was already packed, and I snagged the only available spot. We walked in and were helped right away. The very nice lady at the desk asked if I'd made an appointment ahead of time and I explained our situation. She said they had quite a few other cars in with appointments but she would see what she could do. We sat inside the small lobby and chatted for a while before she came back in. My brand new battery was dead. It had been completely drained! She said they could put the battery back in and we could go back to Checker to have it replaced or they could install a new battery for me. Not wanting to take a chance on another bad battery, I decided to have them take care of it for me. Not more than 20 minutes later, they had finished! I wasn't thrilled about having to pay more than I wanted to, but it was worth every penny. After we got to Texas that afternoon, my very car-savvy Dad looked at the car and said the battery had been installed very well - it was in securely and everything had been cleaned up really well.
I need some serious maintenance done on the car, and I will absolutely be taking it in to Virginia Auto. As soon as I do, I have no doubt I'll be coming back to this review to change it from a 4-star to a 5-star review.
Thank you, thank you, thank you, Virginia Auto, for taking such great care of me and my car and allowing us to head out of town for a few days without worrying about my car!
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