I've had a number of items altered here, including hemming some pants (result was perfect) and a dress they hemmed about 4 inches. The dress was a knit dress and originally they thought they could only do a regular hem to avoid cutting the fabric, but it turned out they cut the fabric and hemmed it such that you couldn't even tell it had been cut and hemmed. Excellent service, very friendly and responsive, everything was available when they said it would be, and the prices are reasonable. Highly recommend!