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| - Summary: It's fine for a first apartment. You'll learn what bothers you in regards to rentals and then you will move out once your lease is up. For myself, I outgrew the constant noise and the inconsistent rent charges are inexcusable. The apartment property was sold as soon as I moved out.
Pros:
-Parties. It's very easy to come across parties. My neighbors had parties that I frequently went to and I went to parties hosted by people I never met in Gateway
-The location. It's roughly a mile from ASU Tempe, walking distance from Tempe Marketplace, walking distance from Four Peaks Brewery and Devil's Advocate.
-Price. It is relatively cheap for the area. I lived in a 4-bed/2-bath unfurnished apartment and paid $466.xx (not including electricity) for my room. This included a washer and dryer in the apartment unit, a dishwasher, stove, microwave, fridge and a built-in desk.
- Business Center has free printing.
-The landscaping is well maintained.
- Security guards are polite. You will not be bothered unless you have your door open blasting music at 2AM.
-Maintenance is quick. I have submitted a request at 8PM and maintenance came at 10AM to solve the issue on multiple occasions.
- There is a roommate matching system available. All of my roommates were friendly, spoke perfect English and came from a variety of backgrounds.
-The gym, although a bit small, is 24-hours. No squat rack. Free tanning.
- They frequently host complex events (pool parties, food, alcohol for 21+, giveaways).
- The Orbit Shuttle is directly outside, was constantly full from what I heard.
Cons:
-Parties. Noisy, messy and take up all the parking
-Parking can be annoying due to uncovered parking being highly prized. I have seen tow trucks perform scouting rounds around the complex just to see if someone is parked where they are not supposed to be.
-Gates are useless. There is such a high volume of traffic entering/leaving Gateway that you can wait in your car (or if you are walking in, by a swing gate) and you won't have to wait more than five minutes to follow another person in.
-Business Center frequently had issues. Printer malfunctioned at least once a month for 3 days at a time and two of the computers cannot connect to the printer, only leaving two capable.
-My electronic key stopped working on multiple occasions at random occurrences.
-I signed a leasing application and a background check in March and I did not receive any contact from Gateway until 5.5 months later until I was intended to move in. No information on if I was even accepted, what roommates I would have or even the apartment number itself.
-Multiple items and appliances were broken the day I moved in and because a roommate was already living there prior, the common living areas were not cleaned at all. I submitted over twenty maintenance requests the first two weeks I moved in and it took three to four weeks to receive a response.
-There has been multiple security concerns. I have received emails from Gateway warning that people were stealing from unlocked apartments and individuals were looking into windows to scope out for burglary. In one situation, a police officer came to my door to advise me to lock all the windows and doors as there was a suspect loose in the area. In another situation, a police officer came to my door because one of our neighbors got his tires slashed. My bicycle and my roommates locked bicycle were stolen from our locked balcony - the individual jumped off the stairs and landed onto our balcony, unlocking the door from the inside. Footprints on railing were seen and outdoor furniture was moved.
-The walls are thin. I was able to hear the phone vibration of the individual who lives directly above me and if you live in the room closest to the patio, you'll hear everything.
- Multiple issues with rent. Charged two months of rent at once, overcharged and undercharged. A staff told me to "pay online using the same amount every time and ignore what it actually states"; their online payment system is on Central Timezone for no reason. If you pay at 10PM, you will get hit with a Late Charge and be forced to go into the office to explain the situation.
-There were 11 speed bumps one-way to my apartment.
- Most of the staff are under 21. I did not feel a sense of security knowing that my living situation was in the hands of new adults.
-Roommate matching system is not reliable. I submitted 'No Smokers' and one of my assigned roommates was a frequent smoker. He was kind, but still a smoker.
- Our apartment got hit with an advertisement on our door at least every single day.
Move Out Experience: It took 10 minutes for an administrative walk-through and the employee took photographs. I got charged the following: $40 for a bedroom carpet cleaning fee, $2.50 (split 1/4) for dirty drip pan, $12.50 (split 1/4) for a hole in the wall - my security deposit was $100 and the charges were less than I expected, surprising really.
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