I have been experiencing a lot of back/neck/shoulder pain due to working a lot so I decided to book a 45 minute massage therapy appointment with Charles after reading so many great reviews about it. My opinion? It was just average. He was very polite, the place was clean and the prices affordable, but I wouldn't recommend it for anyone who is looking for a concentration on a particular area. It was only 2 hours ago and I'm still feeling stiff. Definitely had better.