I had family in town, they brought their dog who was dire need of grooming, the poor thing had to be shampooed 3 times. They were able to get us in quickly and did a great job. Normally her dog is really scared after going to their regular groomer, but she was not scared this time. When we arrived to pick her up, she was out playing with the other dogs, and not in a cage, I think that helped her to not be so scared. Their prices are very reasonable.