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| - Please, please, read the other reviews and think about this before you even think about setting foot in this establishment. All the negative reviews are very true. If you've been to another Brazilian restaurant, this will be a huge huge disappointment. To boot, it is overpriced for the food quality and variety -- think about it, if over 50% of the diners have half-off certificates, it's because they're tourists and have never eaten here.
I apologize for being so negative, I usually try to find the good in establishments but there isn't much good here. The best part of my dining experience was my server, Cynthia (she was absolutely awesome!) and the fried cod (from my seafood option). Yes, the fried fish was the best part in a Brazilian restaurant.
My experience as a diner started out, on a 105-degree day, of the maitreD insisting on seating me as the 2-person table at the far end of the bar (farthest away from servers too!)-- facing the mall hallway and 100 feet away from the outside doors facing the heat. When I noticed the heat and sweated immediately, she told me that it was airconditioned (as if it was my imagination). This was early, too, around 530 p.m. with restaurant 80% empty. Not only did the meat servers ignore me (being out of the way), but I began sweating even more (hey youre splurging for a supposedly nice meal in a nice restaurant on vacation, that aint right). I politely asked my server if it was possible to move somewhere cooler and after much discussion with the maitreD (who acted all surprised-shocked that I didnt like my table, doh), they allowed me to move inside where it was 15 degrees cooler at least.
I wish I could say that the dining experience was tremendous free there on. I really wish. But other than my server's attentiveness, it was god-awful. Honestly for what I ordered (the churrascaria with the surf and turf), I would have been better served by dining at a nice casino buffet like Planet Hollywoods for half the price (take the prime rib, carved turkey carved ham plus the middle-eastern meats and add the seafood dishes with the various salads/desserts and it's 10x better).
Specific reasons why I am so negative:
1. Horrible Logistics -- Instead of having 3d red-yellow-green wood that a customer can place on a table to indicate whether he wants servers to bring meat, this restaurant uses plastic decals (smaller than a coaster) that lay flat on the table and cant be seen by servers -- thus they breeze right by you table because they cant see that you want food.
2. Poor Maintenance -- They did something to the floors (extra wax???) whereby people were slipping and sliding as they walked to the salad bar or restrooms, which by the way were kinda nasty.
3. Poor Quality and/or Prepared Food -- which is the main reason
a) Iced Tea -- I asked for unsweetened regular iced tea and received a fruity version (which can cause dietary isues) as the original server (in the bar) didnt feel it necessary to tell me (I thought the tea was rotting or going bad based on the unexpected "flavoring").
b) Over-Seasoning to mask either the quality or preparation. Filet mignon that was tasty if you could get by the intense seasoning...after a few bites I couldn't eat it. Even the ham tasted like a salt shaker -- I mean, ham is the easiest meat to cook with a little seasoning (if at all) to be flavorful. On the seafood option, the ahi tuna skewers were all over the place -- sometime cooked just right, sometimes chewey/overcooked, and so overseasoned it wasnt edible. Next to the ham, the next easiest (or even easier) item to not screw up is grilled pineapple -- instead, I received thin, tart, hardly grilled pineapple (the kind youd get at Country Buffet). Even the deep-fried bananas on the salad bar-buffet were soggy and mushy.
Did I speak to management and express these concerns? No, I figured if they work there and supervise and taste their product, they should have a clue (a manager was going through the restaurant asking patrons regarding their dining experience -- honestly I just wanted to finish and leave and be done with it). It is what it is....a $20 meal for $50-60. You decide...but there are so many other wonderful choices for dining in Vegas.
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