It is a failure of a business to receive 1 star from a customer. It is a business decision to care more about keeping every dollar rather than caring about the human being.
I hired Dig Dawg for the plumbing of my custom home. Mike dug the basic main plumbing wrong and he came out of our house 5 feet below grade. It was too low to hook up to septic. So he offered to fix the problem for 12000.00!!! His mistake costs use over 6000.00 to make of sewer system work. We had no hot water to many facets; my spa tub did not work and still does not. I have a facet in my master tub that never worked and still does not work. We have a sewer smell throughout our yard because he installed a too short vent. And his fix for the septic wasn't installed at the finished elevation so we have to build something to hide it and keep it working properly (This is in my front yard by my house). Throughout Mike denied any wrong and gave me a lot of grief to get issues fixed. My custom home looks like a patch job because of this company. I wish I never hire him. BEWARE