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| - $660!
Yep, that's how much was ultimately saved with Titan.
Here's how to keep $660 in your pocket AND receive quality work:
The issue was a roof leak of which I had already removed the tile and tar paper from the area for easy contractor viewing during the estimating period.
Jumped on the NV contractors board site to verify roofer credentials then reviewed Yelper comments. Eliminated a few companies due to poor reviews. Called several other roofers and let them screen themselves out via short conversation, setting time/date for on-site estimate, waited to see who followed through, and eliminated any fast talkers and/or BS bids.
One company NEVER set foot on the roof during their on-site "estimate" - yet produced a bid which, of course, was on the high side.
A few companies tried giving me the run around. Solution? Never called them back. For what it's worth, two companies never returned my initial phone call while another one no-showed the estimate date/time they set.
Hats off to Titan Roofing who not only showed up as they promised for both the estimate and work day but completed the job on time at EXACTLY the contracted rate - NO "gotcha" extra charges. Be aware that they gave a day, not specific time, for when work would begin. Worked for me. A two man crew showed up for the job.
Titan was the LEAST expensive bid yet the job was done well (it was soaking rain within days of the job being completed). To top it off, as promised, a supervisor stopped by to check the completed work within a few days. Better yet, no fuss concerning payment which was mailed to them after the job was completed.
The other quotes were $460 and $660 OVER Titan's.
No surprise, the highest quote was from a company well rated by Yelpers. Apparently, their back-log of jobs extended out for many weeks which did not mesh with my schedule.
You can bet that any future roofing needs will prompt me to give Titan first crack at it.
Some constructive criticism of Titan...
When consulting with the customer about their isolated roof leak, refrain from initiating inspection findings with how you can "redo" the entire roof for $x,xxx.xx Not cool. Give your estimate for the issue at hand FIRST, then attempt an upsell - and then only if the customer seems accepting.
I had already been on the roof AND in the attic to assess the extent of any water penetration. There were NO other leaks in the main roof.
Oh, even though they cleaned up the job site quite well there were a few scraps of tar paper hanging in the bushes that weren't there before they arrived.
However, still giving Titan a thumbs up yet short of five stars.
P.S.
Sorry to see some low ratings for Titan on Yelp. Could it be that Titan is improving? Maybe their fair bid, good work and follow up on this job is what you can expect in the future? We'll see.
Yelpers, I wish you well with your own roof repairs. Thanks again for your comments.
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