Our beloved Betta fish was clearly sick. I loaded my 2 young kids in the car and headed to the closest pet store. I was looking for the items I had read about on line. I never expect these types of big box pet stores to really know that much. But WOW was I surprised when I asked one question about a product and these 2 young ladies went above and beyond to help and educate me. I learned so much from this 10 minute visit and I could see these 2 ladies really care for fish! I was shocked at their level of knowledge and care. I will absolutely return to this store and hopefully every employee is as fantastic as these 2 young ladies were!