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| - I wish I could give this place a five star rating. I absolutely loved the food the couple of times I've eaten there. However, service was miserable on my second visit.
Starting with the food - I've been able to try a bunch of items on their menu. The Catfish with grits is amazing. I've never been a big fan of grits, but Lola's has definitely changed my mind. It's not the tasteless mushy crap you get at other places. Both their shrimp po boy and philly cheese steak po boy are good, especially for their price. And their red beans and rice had great flavor to it, and even has some sausage mixed in with it. The only part that semi bothered me was they don't give you much rice with it. The proportion of rice to beans is extremely off.
Now on to the service. The first time I went, there was only a couple other tables that were filled, and service was decent. It definitely wasn't the service I expected seeing as that they weren't very busy, but it was something I could live with. On my second visit, the service was miserable enough to make me never want to go back.
After we were seated, we were not approached again for another 6-8 minutes. Someone finally took our drink orders, with the promise that our waitress would be any minute. He came back with our drinks, and another five minutes later - no one had approached us. Finally, the guy who took our drink orders, came back & said our waitress was busy and that he would take our food orders. I ordered a po boy and asked for it to be dressed. When the food came, it wasn't dressed. Our two drinks sat on our table empty for a good ten minutes. Finally, a waitress asked if our ice tea needed to be replenished, simply because she had a pitcher of ice tea in her hand, but completely ignored the other empty glass on the table. Also, the wait to get the check was long as well.
By the end of the meal, I was so annoyed at the horrible service and wait time I had experienced. I can usually deal with sub par service, but Lola's took it to the extreme.
Will I be back? I'm not quite sure. I'm in love with their food - but don't think I can handle another shitty experience.
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