The service was closer to 5 stars, BUT My son got the worst haircut here. FULL DISCLAIMER: He is only one year old and he was extremely difficult, and crying, and wouldn't stay till. However, this was not his first hair cut, and he was the same way the first time. Nonetheless I asked Brian to keep 1/2 even all the way around but he basically gave him a buzz cut. The part that annoys me is not that the haircut turned out so bad, but he tried to tell me it looked the way it did because it was baby hair... which is not true. It looked the way it did because my son was extremely active and Brian rushed it. With all that said I will likely go back when he is older. The guys at the shop were EXTREMELY nice and understanding, and the people around me seemed to be getting well taken care of. Brian also only charged me $5, which I appreciated.