I gave this place a few more tries and yesterday would definitely be my last visit. I cannot say that I have left this place ONCE with a positive experience. The best thing about this place I must say are their $1 Malpeque oysters on Tuesdays and Wedesdays. Besides from that, there isn't anything special here. The food is pretty mediocre; nothing special.
The ambiance is very uncomfortable mainly due to the people there. Every time you get up from your seat to go the washroom or just to walk to your table, EVERYONE looks at you and stares you down until you are seated or out of their sight. The crowd is snobby judging by the conversations I have heard in the ladies room and the demeanor the manager displays.
We knew the manager since we have visited a few times. We always make reservations before arrival and one day they told us there weren't any reservation made under us. So, the manager told us that he will TRY to do something for us. He stood beside the hostess and started chatting. We decided to leave since the wait seemed long, so my friend went up to the manager to notify him that we no longer need a table. The manager then tells him that a table's ready for us.
This manner is unacceptable as a manager. The manager should have came up to us to notify us that a table was ready instead of having a full-on conversation with the hostess. If my friend didn't walk up to him for the notification, we would still have been waiting. Last thing I have to mention about the manager is that, he does not greet us unless we greet him first. This is unexceptional clientele manner as a manager!
Moreover, service is very poor. Nobody came to check up on us or took our plates away and we had to ask more than once about our orders (e.g. when they're arriving and who it's under since we always request for separate bills due to having a large crowd). It's loud with all the chattering and music blasting in the background. It is impossible to have a conversation without yelling at each other.
I really do not recommend this place... unless you are a really tolerable person.