| rev:text
| - Poor Customer Service!!
First time there I asked if the sauce was smooth and it was. The small pizza was great, very tasty. Second time on a large pizza, sauce was chunky, and my reviews show, I hate chunky pizza sauce! (I know I'm fussy, but that's the way it is) Last Monday 2/20 we went again for a large pizza. I asked the server if they could put smooth sauce on our pizza, like straining it or removing the chunks. She checked with the kitchen and told me "That's the way the sauce is" meaning take it or leave it. To me, it wouldn't have been a big thing to take a minute to remove the tomato chunks before baking my pizza to keep a customer coming back. So, since they didn't take care of my needs, I will never go back there and I'm using Yelp to vent my displeasure with this place. To the owner: Take care of the customers, or they won't come back.
NOTE 3/4/2012-Lori from DeMarco's contacted me offering to "be our guest so we can make you happy". A nice gesture, but I don't care now. I don't want a free pizza. We'll spend our yearly $1500-$2000 on pizza someplace else.
|