Literally just walked out- we came in for a late lunch with my aunt, Wife and baby. My wife had to change our sons diaper and went into the women's restroom to use the changing station. According to the very incompetent girls up front there was a puddle in that specific stall and they refused to unlock it or clean it so that my wife could use it. When my wife politely requested that they open it they refused again. When my wife asked for another location to change our sons diaper we were told "about a block that way."
We have eaten here before and the food is decent but the service has always been mediocre. This sealed it. Won't be back and will make sure our friends with families know how this place accommodates parents with babies. Suggestion, get a staff that actually cares and knows how to unlock a stupid door or wipe up a puddle.