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  • A TOTAL DISAPPOINTMENT I HOPED YELP HAD A ZERO BECAUSE THIS PLACE IS MINUS ZERO! First of all, so many new employees made our visit difficult because they're answers to our questions conflicted each other. We were seated and waited for approximately 13 minutes before the person that seated us had to take our order for drinks because everyone else was busy and keep in mind, the place was about a 1/3 rd full (remember new employees, we know because we asked). After our drinks were finally served our waiter took our order for appetizers because our party was still deciding for our main course. After a total of 30 minutes, we had been served our drinks and appetizers only to find out when they took our final order, they were out of Prime Rib which two in our party had their hearts set on! I then approached the manager and asked, "How can you be out of Prime Rib, it's only 7 o'clock and it's Saturday"?! He proceeded to tell me that there is a disclosure on the menu that states "availability is subject to change". I said well after waiting 30 minutes where they finally took our order, don't you think we should've been told that when we entered"? He then said he would look into that, are you kidding me, he didn't give a shit! After 55 minutes upon entering we were served our main course to another disappointment! My wife's $30 dollar Rib Eye was tough, my Rib eye and baked potato was cold! We sent ours back and told them to take it off my bill cause I was so done with all their bullshit! The there Manager needs to pull his head out of his ASS!
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