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| - Update: They are not licensed and bonded, so it anything breaks in moving, your luck to get a replacement as there is no legal recourse except moving to small claims court. Also if movers trip or fall in your premises, they can sue you for medical cost.
Update2: I had home cleaning scheduled next day and they found two drawer still with stuff.
Update 3: I'm finally moving and it is baffling that so many items were left unpacked even though I returned some 7-8 boxes. No open items was protected even thought I had biggest roll of bubble wrap left 70-80%.
Update on the business reply: I really don't know what's the industry standard is but I was told that it would take one and half to two hour to pack and load. So please keep your jargon and lies with you.
If you are looking for a move and not getting ripped off, look elsewhere. Moving the 3bed home, this time I knew that I needed professional help, but was overwhelmed by movinghelp.com. So tried calling lot of movers directly for estimate after inspection. Luckily (sadly) Nick from Experienced Movers Scottsdale agreed for same. Never thought this was going to be one of the biggest mistake. Nick said that while packing and loading will be done in one and half to two hours and as I have met him directly he will giver better rates then listed on moving help.com. He also promised a 15 year "Bob the builder" who can lift bed with one hand and dismantle them in a minute.
Come the moving day and I'm sent a 5year experienced lead mover with a fresher. Yes fresher. This crew start packing at 9:45 and finish loading at 2:45. I never thought a two hour packing and loading will extend to 5 hour. This has already exceeded the estimate time by 250% so I asked for one more guy so that unloading can be done fast but owner refused and flat lied that he had said two hour for packing and another two hour for loading and he was unable to arrange anyone in such a short notice. This is not end. Instead of giving me a discount for bypassing moving help.com he over charged me close to 50%. His rate was charged me was even more then advertised rate on moving help.com but 50% is robbery. So a bill that I should have had ended with 390 ended with 555. Fresher mover was led to longer time for work. Upon making a phone call to Nick about over charging he has rates are only for prepaid customers. Another lie. He also said that their rates are dynamic. Another lie. Their availability is dynamic but not the rates. This I already realized once I made the direct booking.
They do not add protection to edges of couch, cycle, tables, matters, table fan (items that can not be packed in box)
I would suggest to avoid their services as they switch and bait movers, give bad estimate and in top of that lie about it and grossly overcharge for services. If at all you need to deal with his scamming movers, always get written estimate.
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