I really think you TRY to be this bad. And you try HARD.
I ordered online. I selected "substitute shredded lettuce." When you charge NINE DOLLARS for a veggie salad, one would think that you could get the lettuce right.
Instead I get pieces of lettuce the size of my HAND that are damaged (bruised) and clearly still dirty and / or wilted. The rice was cold, the tortilla was never heated. Maybe you are not familiar with the components of your salad. P.S. An entire BAG of tortilla chips cannot hide the fact that your salad is comprised of things I would put in the disposal rather than consume.
I have *no* idea why I went back to this location.
You are an embarrassment to Cafe Rio. I hope they shut down your franchise.