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  • I have come to this location several times to get my wedding rings cleaned (originally purchased here). They are always busy but I've noticed that they were extremely busy this last visit. It took about 15 minutes before anyone approached us to ask how they could help. We were greeted by Matt (or Chris) who took my rings back for cleaning and then Sarah came back a while later and said that she was taking over. Then a little while later, another woman came over and finished up with us. I had to leave one ring for some additional cleaning and the entire time she spoke to my husband about it but only to me when greeting me and when we were thanking her for her help. She would ask the questions about contact info, etc. and I would answer them but she would direct the questions back to my husband. She also would never give me ANY eye contact whatsoever. It was awkward and inappropriate. I didn't catch her name but I did notice the city that was on her name badge. It was a disappointing encounter and one in which I hope she has some sensitivity training on. I was also considering making a purchase but decided against it because of her treatment.
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