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  • I saw an Mr. Tire advertisement on a Google search for an oil change that had a coupon for $14.99. I called the store, spoke to the Manager Jeff and verified the coupon, and I then set an appointment for Saturday morning @ 10:45 and I arrived on time. Upon checking in with the same Manager, Jeff informed me that they no longer accept this particular coupon because it is Conventional oil and they only sell Synthetic oil at this store. I questioned this claim but he said it was a mistake even though the recently printed ad clearly states otherwise. When I pressed him on why he didn't tell me this over the phone, he said that the corporate office handles all the advertising and he has no idea which coupon is being advertising on any given day. He said he would "help me out as best as he could with a similar discount" and offered me a Synthetic oil change for $19.99. What could I do but accept? I had to get the oil change, my light was on, it was Saturday, most places close early and I was looking to not pay $40 otherwise I would have gone to the Jiffy Lube place closer to the house. After 10 minutes he then proceeded to tell me that I needed a whole host of other repairs in order to drive off the lot and not have my car fall apart, I declined. About 20 minutes later the oil change was completed (I think). I have no way of knowing if I got conventional or synthetic oil but if he had honored the discount, I wouldn't be wondering either. In the end it cost me $28.00 after paying a bunch of Fees and taxes, I guess there really is no Honesty in advertising anymore. Next time I will go to the shop I know, like and trust even though it will cost more, I hate dishonest people who hide behind empty excuses and are unwilling to take responsibility for their actions! Buyer Beware!
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