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  • I honestly would give them zero stars if I could. We dropped off our rx at the pharmacy on Thursday, along with other RXs. The one that we needed the most, has a coupon card that goes along with insurance and makes the rx less expensive. (It's between 80-150 w/out insurance 40 with) the pharmacist behind the counter told us that we couldn't use the coupon card and to come back on Saturday to use it and pick the rest of the rx up. So he filled three strips for us until then. Fast forward to Saturday: I go in to pick up rx and the pharmacist behind the counter tells me it's "too soon" to pick up the prescription. When I asked him why they didn't tell us this on Thursday, he told me he "couldn't speak for the other pharmacist". So now I'm out of my medicine, and the doctors office is closed. Called today to beg them to release at least one strip to get through until my dr office opens and they are being total jerks. They won't give me back my RX so I can take it somewhere else. They keep saying my thing is a controlled substance (and I get why they have to regulate that- but my meds are not able to get anyone high... So it's not like I'm some tweaker) The bottom line is this... If you weren't going to release my medicine to me, let me know when I FIRST DROP OFF MY SCRIPT. not on a Saturday at 6:30 when the pharmacy is about to close and my dr office is closed. CVS: you really dropped the ball on that one. Dicks.
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