This has been the main pho spot the last few years. But this update is similar to Cecilia's review. Was here couple weeks ago after some time. Forgot they were closed for a bit, as it didn't seem any different at all. The note about kids and utensil is a bit weird,imo. Still ok, but service is not the same. The beef last time was almost unchewable. Asked for the bill and was told to go to the front.??? Is it a self serve place now? Still very busy though.