This was one of the better home service experiences we've ever had. We received 2 other quotes to fix our garage door: one for over $500 (they wanted to replace springs that were less than 5 years old) and one for $180 (for the same repair we eventually received). Bill's total price to fix our door was less than $100. What's more, he completed the work in about 15 minutes, and the door now closes more quietly than it has in the 7 years we've lived in our house (and way better than it has since another company replaced our springs and obviously didn't do a proper adjustment - my assessment, not Bill's). I would highly recommend him to any of my friends.