I would give no stars of I could! Do NOT go here! Or see Marcella or whatever her name is! I am so beyond disappointed in my service with Kays jeweler. I upgraded my wedding band on sept. And not once not twice not three but FOUR times was my ring messed up. The last time was correct but for some odd reason they sized it to a 7 1/2!! Instead of a 5 1/2 and I've been TWO months without my wedding ring!!! I am so angry and at this point don't know what to do but now my ring just looks and feels cheep because it was sautered UNEVENLY!! This experience has been a waste of my time and money and I can't even stand to look at my once beautiful wedding ring :(