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  • After reading positive reviews on Yelp I was eager to check them out. However when I called in to discuss my appliance the woman on the phone cut me off and informed me they won't discuss appliance issues on the phone, that I need to pay to have a tech come out and it's $55 for said visit which will be waived if I use this company. She impatiently waited for me to give her my address. That's gonna be a "No"... I had run a diagnostic on my washer, as I attempted to explain, and after researching my model I was reasonably sure I knew what part needed to be replaced. I was hoping I could discuss this with them on the phone prior to a visit to ensure they had the part with them when they came. "No," she told me, "that's not how it works. They will come out and see what parts they need to get, what is your address?" So I'll need two trips to fix my washer? Because she wouldn't even listen to what type of appliance needed repair, much less a model number! No thank you! I went with Wright's appliance repair instead and am so glad I did. Check out my review there.
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