Went in on a Thursday night so it wasn't crowded. The service was slow considering that number of people actually there. My wife and I both ordered water. Her water came within a couple minutes while I had to wait 5 or so minutes for mine. I ordered the mixed seafood penne. The shrimp in it was cold. The sauce was bland without much flavor. My wife ordered the chicken parmesan sandwich. She enjoyed it and thought it was pretty good but again not flavorful. The poor service and bland food will have us going elsewhere for Italian.