I have known Mark all my life. My mother has her own real estate firm in NC. I have my brokers license in Florida/NC.
I can tell you I would not work with anyone else other than Mark in Arizona. He is a great friend for a lot of the same reasons he is a great agent. He cares. He answers his phone. He is a great father. He is a loving husband. He is considerate. He remembers the important details. He is always there to help. You will get the best service in town with Mark.
Mark assisted me in getting my place in Scottsdale sight unseen. I can tell you that it was easy for me to say "If it is good enough for Mark, it's good enough for me".
Not to mention he has to be the funniest person I know!